Privacy Policy
AU MOBILE
Overview
At AU Mobile, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
1. Information We Collect
- Name, phone number, and delivery address: Required to process and deliver your bar phone and accessory orders.
- Payment details: Transaction references or proof of payment for verification.
- WhatsApp messages: Direct communication records when you reach out for customer support or product inquiries.
- Browsing data: Cookies and basic browser information to improve website performance and remember your session.
2. How We Use Your Information
- To confirm, process, and dispatch your orders safely.
- To manage customer support, exchanges, and warranty questions.
- To send order updates and shipping confirmations via SMS or WhatsApp.
- To improve website performance and user experience.
3. Information Sharing & Third Parties
We do not sell or trade your personal information. Your details are only shared with trusted partners when strictly necessary:
- Courier and Delivery Companies: To deliver your package to your doorstep.
- Payment Providers: To verify financial transactions.
4. Data Security
We take standard, reasonable precautions to secure your data against unauthorized access. However, no online method of transmission is 100% foolproof.
